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Service Oriented AIOps
Transformation Program

Organizations have spent the last 10 years trying to boost their businesses with technology, however, when an incident occurs, they find themselves with countless tools in silos. Paralysis grips the company, as managers waste too much time scrutinizing what information is correct. They are faced with alerts, disjointed pieces of information ... that they don't know how to deal with.

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DIGITAL TRANSFORMATION

HOW ARE COMPANIES GETTING TO THIS SITUATION?

  • Digital services are growing to a point where the support for the operation is so complex that it causes problems in the management and efficiency of resources.
  • There are too many false alarms, noise, or redundant events that cause low service efficiency.
  • Low compliance with SLAs or service degradations.

  • WORK HAND IN HAND WITH YOUR TEAM

    With digital transformation, you're going to have to manage more and more applications and services, which in turn are more complex and distributed. To meet that challenge, you need intelligent operations management systems that work hand-in-hand with your team to deliver high performance and service availability.

    It’s a new way of thinking so your IT teams can focus on detecting and correcting problems that affect employees in real time. Right now, it's impossible to do this because most organisations still operate in silos, using different tools to monitor cloud infrastructure on the one hand, and networks, storage, and more on the other hand.

    SURROUND YOURSELF WITH EXPERIENCED PROFESSIONALS

    At SilverStorm, as a digital transformation consultancy firm, we have the knowledge and experience of over 20 years in helping our clients connect their tools through workflow automation with ITSM and automated remediation. We have integrated multiple systems, centrally managing information in order to drastically reduce incidents and increase employee productivity.

    SILVERSTORM VALUE

    IMPROVED SERVICE

    A ROADMAP BASED ON EFFICIENCY AND PRODUCTIVITY GAINS

    Our proposal focuses on the increased productivity and efficiency of your employees, which leads to a reduction in costs. How?

  • Finding and solving problems before they occurs. 

  • Generating automatisms that update the CMDB and link it to the service layer.

  • Avoid inefficiency in services, learning from the history of incidents to be able to predict them.

  • Providing 360º visibilityinto complex monitoring environments, including private, public and hybrid cloud.

  • Automating through digital workflows and ITSM integration plugins.

    By taking advantage of the integration of legacy environments under a single monitoring layer, the application of AIOps will allow us to exponentially multiply the effectiveness of the systems achieving the goal of increased productivity and efficiency.
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