SilverStorm | The Transformation Company
  • CHALLENGES
    • Supporting Your Hybrid Workplace
    • Improving Your Customer Experience
    • Navigating the Complexity of Your Cloud Strategy
    • Reducing Time to Market in Pharmaceutical Sector
    • Optimising and Automating Your Business Operations
    • Reducing Your IT Costs
    • Scaling Your IT Operations to Support Digital Services
    • Removing enterprise silos to enhance productivity
  • PROGRAMS
    • Hybrid Workplace
    • Customer Experience
    • Cloud Strategy
    • Pharma Sector
    • Business Operation
    • IT Rationalization
    • Service Oriented AIOps
    • Enterprise Management
  • TECHNOLOGIES
    • ServiceNow
    • Nexthink
    • 4me
    • Celonis
    • Zoomin
  • CUSTOMERS
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    • Customer Stories
  • TALENT
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DIGITAL TRANSFORMATION

KNOW OUR CUSTOMER STORIES

Do you want to know how we help companies get from their current state to their desired state? How are we able to find and offer what they need? Access our Customer Stories and know how to get where other companies have gone with the help of SilverStorm.

LEARN MORE

T E S T I M O N I A L S

WHAT DO OUR CLIENTS THINK ABOUT US?

“We have managed to develop excellent communication and compliance with agreements

Karla Montiel

Service Desk Manager at Elementia

“What stands out the most is their willingness to help at all times"

Juan José González Santos

ServiceNow´s Administrator at OHL

“What stands out the most about our relationship with Silverstorm is their experience and ideas about the needs"

Alberto García

Governance Manager at Indukern

“Overall the support from SilverStorm has been very good, they are very supportive”

Lilly Hedges

Manager Service Desk at UNICC-ONU

“SilverStorm's willingness is to go the extra mile to meet the needs of the customer”

Marline Thomas

CEO Global de IT-OCIO at Orbia

"SilverStorm is a trusted partner for ServiceNow, with resources trained above and beyond the needs, and prior to their service at Repsol. Great understanding of the customer's particularities.”

Manuel Marín

Service Manager ServiceNow Platform

"Always proposes more effient and alternative solutions to the problems we have at Openbank"

Daniel García

ServiceNow Product Owner (Arquitecto) en Openbank

"Availability and management. In specific cases in which we have needed urgent actions by SilverStorm, has provided us with the necessary means and time to provideena effective solution"

Stiven Pineda Moreno

Process Support Analyst Coordinator en NTT Managed Services

“The solutions and services of SilverStorm are very professional, providing also a considerable additional value”

Eitan Fireberg

Application Manager

A unique roadmap for a successful Digital Transformation

Many big companies find that their business growth is not proportional to their IT growth. IT units’ duplication, workload …

The right product at
the right time

All companies aim to be as competitive and efficient as possible. In each sector the way to achieve this is different, but the goal…

Map your infrastructure and applications

The evolution of technological environments in companies has generated contexts that are hard to manage…

Rationalizing so as to enhance security and save costs

Have you ever stopped to think about how many applications your company has? Have you mapped how many of them you really…

The control of IT service management in your hands

Nowadays, companies are increasingly seeking to take control of their entire IT service management environment…

  • Everything under
    control
  • Many companies today have multiple communication channels with customers and public in general…

    The future is
    cloud

    Increasingly, companies are moving their internal platforms and data to cloud-based service providers. In other words…

    Transform the experience of your employees in the workplace

    There are many companies that already offer their employees the possibility of carrying out their duties from the office or from home.

    Be more productive and make
    your employees happier

    The management of IT services can become a problem in many companies if they do not have the right tools.  Perhaps these…

  • Make the workplace
    safe and ethical
  • Good communication and social responsibility have become key elements in present day organizations. Companies…

    Less effort and more satisfaction
    for you customers

    Mavenir needed to improve their customer service since their IT Service Management (ITSM) system was not flexible and made it… 

    More effective control in the management of business services

    The OHL Group’s main challenge was to achieve more effective control over the management of services in its business.

    Expanding communication to all business areas

    This real estate asset services management company was seeking to integrate several of its services, including incident and request…

    Better communication, better
    delivery times

    ILBOC had as their main challenge to automate, in a simple and consistent way, the activity and communication of customers…

    Manage IT requests and
    incidents autonomously

    Many companies today have portals or platforms through which end users can register their IT incidents or requests…

    When adapting to any circumstance is not a problem for HR

    Increasingly, companies are looking for new territories and objectives for their 

    business. This implies a process of change…

    Transforming the customer and business experience

    Customer service has become a central objective of companies due to current market conditions. Providing the best service…

    Helping those
    who help

    When your main goal is to help thousands of people around the world, organizing all your resources is essential. You can have the…

    Consultancy, improvement and execution in one single service

    This company needed to evolve its platform to improve user acceptance and finalise the implementation of processes still linked to…

    When automating is the best synonym for helping

    The activity of a Non-Governmental Organization goes beyond what it may seem at first glance. Offering help and advice…

    The architecture of Digital Transformation

    The financial sector is one of the most powerful in the business fabric of the five continents. This potential must be reflected…

    Control and
    integrate

    The control of assets and relationships with different suppliers is increasingly becoming a maxim for companies. This is not surprising…

    Managing resources through
    a single tool

    Banking institutions, beyond being mere savings institutions, have behind them very powerful IT infraestructure that supports…

    To transform or not to transform, that is the question

    The main challenges were divided into two fronts. On the one hand, there was the management of the IT service, from where…

    Find out what your customers think about you on a single platform

    Communication with customers is key to the development of any business. However, sometimes it is difficult to collect every…

    An enhanced
    user experience

    Companies have had to adapt to the new working environments generated in the wake of the pandemic…

    Where humans can´t reach, Artificial Intelligence can

    Companies are implementing more innovative services; therefore, their IT management must be up…

  • Facing the challenge of digitalizing key business processes
  • There are many companies whose main challenge is to digitalize their core business processes. Leaving behind the manual…

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