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KNOW OUR CUSTOMER STORIES
Do you want to know how we help companies get from their current state to their desired state? How are we able to find and offer what they need? Access our Customer Stories and know how to get where other companies have gone with the help of SilverStorm.
T E S T I M O N I A L S
WHAT DO OUR CLIENTS THINK ABOUT US?
“We have managed to develop excellent communication and compliance with agreements
Karla MontielService Desk Manager at Elementia
“What stands out the most is their willingness to help at all times"
Juan José González SantosServiceNow´s Administrator at OHL
“What stands out the most about our relationship with Silverstorm is their experience and ideas about the needs"
Alberto GarcíaGovernance Manager at Indukern
“Overall the support from SilverStorm has been very good, they are very supportive”
Lilly HedgesManager Service Desk at UNICC-ONU
“SilverStorm's willingness is to go the extra mile to meet the needs of the customer”
Marline ThomasCEO Global de IT-OCIO at Orbia
"SilverStorm is a trusted partner for ServiceNow, with resources trained above and beyond the needs, and prior to their service at Repsol. Great understanding of the customer's particularities.”
Manuel MarínService Manager ServiceNow Platform
"Always proposes more effient and alternative solutions to the problems we have at Openbank"
Daniel GarcíaServiceNow Product Owner (Arquitecto) en Openbank
"Availability and management. In specific cases in which we have needed urgent actions by SilverStorm, has provided us with the necessary means and time to provideena effective solution"
Stiven Pineda MorenoProcess Support Analyst Coordinator en NTT Managed Services
“The solutions and services of SilverStorm are very professional, providing also a considerable additional value”
Eitan FirebergApplication Manager
A unique roadmap for a successful Digital Transformation
The right product at
the right time
All companies aim to be as competitive and efficient as possible. In each sector the way to achieve this is different, but the goal…
Map your infrastructure and applications
Rationalizing so as to enhance security and save costs
The control of IT service management in your hands
Nowadays, companies are increasingly seeking to take control of their entire IT service management environment…
Many companies today have multiple communication channels with customers and public in general…
The future is
Increasingly, companies are moving their internal platforms and data to cloud-based service providers. In other words…
Transform the experience of your employees in the workplace
There are many companies that already offer their employees the possibility of carrying out their duties from the office or from home.
Be more productive and make
your employees happier
safe and ethical
Less effort and more satisfaction
for you customers
Mavenir needed to improve their customer service since their IT Service Management (ITSM) system was not flexible and made it…
More effective control in the management of business services
Expanding communication to all business areas
This real estate asset services management company was seeking to integrate several of its services, including incident and request…
Better communication, better
Manage IT requests and
Many companies today have portals or platforms through which end users can register their IT incidents or requests…
When adapting to any circumstance is not a problem for HR
Increasingly, companies are looking for new territories and objectives for their
business. This implies a process of change…
Transforming the customer and business experience
Customer service has become a central objective of companies due to current market conditions. Providing the best service…
When your main goal is to help thousands of people around the world, organizing all your resources is essential. You can have the…
Consultancy, improvement and execution in one single service
This company needed to evolve its platform to improve user acceptance and finalise the implementation of processes still linked to…
When automating is the best synonym for helping
The activity of a Non-Governmental Organization goes beyond what it may seem at first glance. Offering help and advice…
The architecture of Digital Transformation
Managing resources through
a single tool
Banking institutions, beyond being mere savings institutions, have behind them very powerful IT infraestructure that supports…
To transform or not to transform, that is the question
The main challenges were divided into two fronts. On the one hand, there was the management of the IT service, from where…
Find out what your customers think about you on a single platform
Communication with customers is key to the development of any business. However, sometimes it is difficult to collect every…
Where humans can´t reach, Artificial Intelligence can
There are many companies whose main challenge is to digitalize their core business processes. Leaving behind the manual…